@import"https://fonts.googleapis.com/css2?family=Inter:ital,opsz,wght@0,14..32,100..900;1,14..32,100..900&display=swap";:root{--bg-primary: #0F1322;--bg-secondary: #1C2331;--bg-card: #1E2538;--bg-input: #1e293b;--text-primary: #E2E8F2;--text-secondary: #8892A4;--text-tertiary: #4A5568;--text-input: #E2E8F2;--brand-primary: #6366f1;--brand-hover: #4f46e5;--brand-light: #818cf8;--brand-purple: #7c3aed;--brand-danger: #ef4444;--border-color: rgba(255, 255, 255, .05)}*{box-sizing:border-box;margin:0;padding:0}body{font-family:Inter,sans-serif;background-color:var(--bg-primary);color:var(--text-primary);background:radial-gradient(circle at top 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#10b98140!important}.status-fechado,.status-encerrado,.status-closed{background:#64748b33!important;color:#94a3b8!important;border-color:#64748b4d!important}*{scrollbar-color:var(--border-color) transparent;scrollbar-width:thin}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background-color:var(--border-color);border-radius:4px}::-webkit-scrollbar-thumb:hover{background-color:#ffffff26}.toast-container{position:fixed;top:24px;right:24px;z-index:1000000;display:flex;flex-direction:column;gap:12px;pointer-events:none}.toast-item{pointer-events:auto;min-width:300px;max-width:450px;padding:16px;border-radius:12px;display:flex;align-items:center;justify-content:space-between;gap:12px;background:#171717d9;backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border:1px solid rgba(255,255,255,.1);box-shadow:0 8px 32px #00000080;animation:toast-in .4s cubic-bezier(.175,.885,.32,1.275);transition:all .3s 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640px){.toast-container{top:auto;bottom:24px;right:16px;left:16px}.toast-item{min-width:0;width:100%}}.toast-confirm-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:#000000b3;backdrop-filter:blur(4px);-webkit-backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:1000001;animation:fade-in .2s ease}.toast-confirm-modal{background:#171717f2;backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border:1px solid rgba(255,255,255,.1);border-radius:16px;padding:24px;width:90%;max-width:400px;box-shadow:0 20px 50px #0009;animation:zoom-in .3s cubic-bezier(.34,1.56,.64,1)}.toast-confirm-content{text-align:center}.toast-confirm-icon{width:48px;height:48px;background:#7c3aed1a;color:#7c3aed;border-radius:50%;display:flex;align-items:center;justify-content:center;margin:0 auto 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#00000080}.ticket-header-info{margin-bottom:2rem}.ticket-number-tag{display:inline-block;background:#7c3aed1a;color:#a78bfa;border:1px solid rgba(124,58,237,.2);padding:.25rem .75rem;border-radius:8px;font-size:.75rem;font-weight:800;margin-bottom:1rem;text-transform:uppercase;letter-spacing:.05em}.ticket-title{font-size:2rem;font-weight:900;color:#fff;letter-spacing:-.02em;margin-bottom:1rem}.ticket-description{color:var(--text-muted);line-height:1.7;font-size:1.05rem}.timeline-container{position:relative;padding-left:0}@media (min-width: 768px){.timeline-container{padding-left:3rem}.timeline-container:before{content:"";position:absolute;left:17px;top:10px;bottom:10px;width:2px;background:linear-gradient(to bottom,var(--glass-border),transparent)}}.timeline-item{position:relative;margin-bottom:2.5rem}.timeline-dot{display:none}@media (min-width: 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rgba(255,255,255,.1);border-radius:8px;color:#ef4444;cursor:pointer;font-size:.875rem}.settings-main{flex:1;display:flex;flex-direction:column;overflow:hidden}.settings-topbar{height:72px;display:flex;align-items:center;justify-content:space-between;padding:0 2rem;background-color:#11182799;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-bottom:1px solid rgba(255,255,255,.05)}.settings-topbar-title{font-size:1.125rem;font-weight:600}.settings-topbar-right{display:flex;align-items:center;gap:1.5rem}.notification-bell{position:relative;background:#ffffff08;border:1px solid rgba(255,255,255,.05);color:#94a3b8;width:40px;height:40px;border-radius:10px;display:flex;align-items:center;justify-content:center;cursor:pointer}.bell-dot{position:absolute;top:8px;right:8px;width:8px;height:8px;background:#ef4444;border:2px solid #0f172a;border-radius:50%}.tenant-badge{display:flex;align-items:center;gap:.5rem;background:#ffffff0d;padding:.5rem 1rem;border-radius:9999px;font-size:.875rem;border:1px solid rgba(255,255,255,.05)}.content-area{flex:1;overflow:auto;padding:2rem}.sidebar-collapsed .settings-nav-item span,.sidebar-collapsed .back-btn span,.sidebar-collapsed .user-info{display:none}.sidebar-collapsed .settings-nav-item,.sidebar-collapsed .back-btn{justify-content:center;padding:.75rem 0}:root{--primary: #7c3aed;--primary-dark: #6d28d9;--bg-dark: #090b14;--header-bg: rgba(9, 11, 20, .7);--glass-border: rgba(255, 255, 255, .08);--text-muted: #94a3b8}.support-layout{min-height:100vh;display:flex;flex-direction:column;background:radial-gradient(circle at top left,#1a1f35,#090b14);color:#fff;position:relative}.support-layout:before{content:"";position:absolute;top:0;right:0;width:40%;height:40%;background:radial-gradient(circle,rgba(124,58,237,.05) 0%,transparent 70%);pointer-events:none;z-index:0}.support-header{height:70px;background:var(--header-bg);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border-bottom:1px solid var(--glass-border);position:sticky;top:0;z-index:100;display:flex;align-items:center;transition:all .3s ease}.support-header-container{max-width:1300px;margin:0 auto;width:100%;display:flex;align-items:center;justify-content:space-between;padding:0 2.5rem}.support-logo-area{display:flex;align-items:center;gap:1.25rem;cursor:pointer;transition:transform .2s}.support-logo-area:hover{transform:scale(1.02)}.support-logo-icon{width:48px;height:48px;background:linear-gradient(135deg,var(--primary) 0%,var(--primary-dark) 100%);border-radius:14px;display:flex;align-items:center;justify-content:center;color:#fff;box-shadow:0 8px 16px #7c3aed4d;position:relative}.support-logo-icon:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;border-radius:inherit;box-shadow:inset 0 0 10px #fff3}.support-logo-text{display:flex;flex-direction:column}.support-logo-text .brand{font-size:1.5rem;font-weight:900;letter-spacing:-.04em;background:linear-gradient(to bottom,#fff,#cbd5e1);-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent}.support-logo-text .sub{font-size:.7rem;color:var(--primary);font-weight:800;text-transform:uppercase;letter-spacing:.2em}.support-header-right{display:flex;align-items:center;gap:2rem}.tenant-badge{display:flex;align-items:center;gap:.6rem;background:#a78bfa14;padding:.6rem 1.2rem;border-radius:9999px;font-size:.85rem;font-weight:700;border:1px solid rgba(167,139,250,.2);text-transform:capitalize;color:var(--primary)}.support-notif{background:#ffffff08;border:1px solid var(--glass-border);color:var(--text-muted);width:44px;height:44px;border-radius:14px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .2s}.support-notif:hover{background:#ffffff14;color:#fff;border-color:var(--primary);transform:translateY(-2px)}.support-user-menu{display:flex;align-items:center;gap:1rem;background:#ffffff08;padding:.5rem .5rem .5rem 1rem;border-radius:20px;border:1px solid var(--glass-border)}.user-avatar{width:40px;height:40px;background:linear-gradient(135deg,var(--primary),var(--primary-dark));border-radius:12px;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:1rem;box-shadow:0 4px 10px #7c3aed4d}.user-details{display:flex;flex-direction:column}.user-name{font-size:.9rem;font-weight:700}.logout-icon-btn{background:#f43f5e1a;color:#fb7185;border:1px solid rgba(244,63,94,.2);width:40px;height:40px;border-radius:12px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .2s}.logout-icon-btn:hover{background:#f43f5e;color:#fff;border-color:#f43f5e;transform:scale(1.05)}.support-content{flex:1;padding:2rem 0;position:relative;z-index:1}.support-container{max-width:1300px;margin:0 auto;padding:0 2.5rem}.support-footer{padding:1rem 0;border-top:1px solid var(--glass-border);margin-top:auto;background:#090b1466}.support-footer-content{max-width:1300px;margin:0 auto;padding:0 2.5rem;display:flex;justify-content:space-between;align-items:center;color:var(--text-muted);font-size:.9rem}.footer-links{display:flex;gap:3rem}.footer-links a{color:var(--text-muted);text-decoration:none;font-weight:600;transition:all .2s}.footer-links a:hover{color:var(--primary)}@media (max-width: 1024px){.support-header-container,.support-container,.support-footer-content{padding:0 1.5rem}.footer-links{gap:1.5rem}}@media (max-width: 768px){.user-details,.tenant-badge{display:none}.support-header{height:60px}.support-header-container{padding:0 1rem}.support-logo-icon{width:36px;height:36px;border-radius:10px}.support-logo-icon svg{width:18px;height:18px}.support-logo-text .brand{font-size:1.1rem}.support-footer-content{flex-direction:column;gap:1rem;text-align:center}.footer-links{gap:1.5rem;flex-wrap:wrap;justify-content:center}.support-content{padding:1rem 0}}.tenant-selector-container{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:2rem;background:radial-gradient(circle at center,#1e293b,#0f172a);color:#fff;font-family:Inter,sans-serif}.tenant-selector-content{width:100%;max-width:500px;animation:fadeIn .8s ease-out;text-align:center}@keyframes fadeIn{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.tenant-selector-header{margin-bottom:3rem}.tenant-selector-header h1{font-size:2.5rem;font-weight:800;background:linear-gradient(to right,#fff,#94a3b8);-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent;letter-spacing:-.02em}.tenant-card{background:#ffffff08;backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border:1px solid rgba(255,255,255,.08);border-radius:24px;padding:3rem;box-shadow:0 20px 40px #0006}.tenant-icon-wrapper{width:64px;height:64px;background:#6366f11a;color:#6366f1;border-radius:16px;display:flex;align-items:center;justify-content:center;margin:0 auto 2rem}.tenant-form{display:flex;flex-direction:column;gap:1.5rem;text-align:left}.tenant-form label{font-size:1.125rem;font-weight:500;color:#94a3b8}.tenant-input-group{display:flex;gap:1rem}.tenant-input-group input{flex:1;background:#0003;border:1px solid rgba(255,255,255,.1);border-radius:12px;padding:.875rem 1.25rem;color:#fff;font-size:1rem;transition:all .3s ease}.tenant-input-group input:focus{outline:none;border-color:#6366f1;background:#0000004d;box-shadow:0 0 0 4px #6366f11a}.tenant-btn-ok{background:#6366f1;color:#fff;border:none;border-radius:12px;padding:0 1.5rem;font-weight:600;font-size:1rem;cursor:pointer;display:flex;align-items:center;gap:.5rem;transition:all .3s ease;white-space:nowrap}.tenant-btn-ok:hover{background:#4f46e5;transform:translateY(-1px);box-shadow:0 4px 12px #6366f14d}.tenant-selector-footer{margin-top:3rem;font-size:.875rem;color:#475569}@media (max-width: 640px){.tenant-input-group{flex-direction:column}.tenant-btn-ok{padding:.875rem;justify-content:center}}